Asked Questions (FAQ)

At Hapindecor LLC, we want your shopping experience to be seamless and enjoyable. Below are answers to some of the most common questions about our products, services, and policies. If you don’t find what you’re looking for, feel free to contact us at viking.arc@gmail.com or +1 (843) 762-3189.

1. What products does Hapindecor offer?

We offer a wide range of high-quality home decor products, including furniture, bed and bath essentials, lighting, rugs, and wall art. Each item is designed with creativity and craftsmanship to enhance your living spaces.

2. Where do you ship?

We proudly ship across the United States and internationally. Check our Shipping Policy for detailed information on shipping rates, delivery times, and restrictions.

3. What payment methods are accepted?

We accept credit and debit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay. All payments are securely processed through Stripe, ensuring your information is protected.

4. How do I return an item?

You can return eligible items within 30 days of delivery, provided they are unused and in their original packaging. Visit our Refund and Return Policy for step-by-step instructions or contact us for assistance.

5. How long does shipping take?

Shipping times vary depending on your location and the product. Domestic orders typically arrive within 5-10 business days, while international orders may take 2-4 weeks. See our Shipping Policy for more details.

6. Are your products high quality?

Absolutely. We pride ourselves on offering high-quality products crafted with care. Our items are designed to be durable, stylish, and affordable, ensuring long-lasting value for your home.

7. What if I receive a damaged or defective item?

If an item arrives damaged or defective, contact us immediately at viking.arc@gmail.com with photos and details. We’ll arrange a replacement or refund at no cost to you.

8. Do you offer custom or personalized products?

Some of our products can be customized. Please contact our team to discuss your specific needs, and we’ll do our best to accommodate your vision.

9. How can I track my order?

Once your order ships, you’ll receive a tracking number via email. Use this to monitor your package’s progress. If you have trouble, reach out to our support team.

10. Is my payment information secure?

Yes, we use Stripe, a trusted payment platform with advanced encryption and fraud protection, to ensure your payment details are safe.

For additional questions or personalized assistance, don’t hesitate to reach out. We’re here to help you create a home you love with Hapindecor LLC.